Privacy Policy

Introduction

Minno ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fraud photo analysis service, including our website and API (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

We collect several types of information from and about users of our Service:

Personal Information

When you register for an account, request API access, or contact us, we may collect personal information such as:

• Name
• Email address
• Company name
• Payment information (for paid subscriptions)
• IP address

Image Data

When you upload images to our Service for analysis, we process:

• The image files themselves
• Metadata embedded in those images (such as EXIF data)
• Analysis results generated from those images

How We Use Your Information

We use the information we collect from you to:

• Provide, maintain, and improve our Service
• Process image analysis requests
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Understand how users interact with our Service
• Detect, prevent, and address technical issues
• Protect against harmful or illegal activity

Data Retention

By default, we do not store the images you upload for analysis once processing is complete. However:

• Enterprise customers may enable image storage for audit purposes (for a limited, configurable time period)
• We retain analysis results and metadata for 30 days for debugging and service improvement
• We maintain logs of API usage, including timestamps and request information (without image content) for security and billing purposes

Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, and customer service.
• For Legal Purposes: We may disclose your information if required by law or in response to valid legal requests.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

Security

We implement reasonable security measures to protect your information. These include:

• Encryption of data in transit using TLS/SSL
• Secure API authentication using bearer tokens
• Regular security audits and vulnerability testing
• Role-based access controls for internal systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to restrict or object to processing
• The right to data portability

To exercise any of these rights, please contact us at privacy@tryminno.com.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after we post any modifications will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@tryminno.com